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Shipping Policy

Orders are usually shipped UPS Ground within 24 ~ 48 hours pre- paid. However, custom orders may take more than 48 hours to be process and the customer is notified in such an event by our customer service representatives.

Order Expediting

For delivery status and order changes please call customer service and we will be happy to assist you. Customer Service: (516) 612-4900 or Toll Free in the U.S. 1-(888) 2-ND-LABS.

For next day service or for emergency needs, please call before 1:00 pm ET. $20.00 in-house service fee will apply. Customer Service: (516) 612-4900 or Toll Free in the U.S. 1-(888) 2-ND-LABS.

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